The uncertainty, fear, and misinformation we experience in crisis situations can lead to poor decision making. And poor decision making c...

From the pegboard above the stove in my grandmother's kitchen hung utensils, a few small pots, and a metal sign that read: Do unto others...

We experience various levels of tension every day. And during a global pandemic we are all experiencing a common tension. We may be griev...

“What quality should we continue to develop as we transition from college to our careers?” This question was posed to me a couple years a...

I’ve come across Marge Piercy’s poem “To Be of Use” in a few different places over the years and each time I read it, I appreciate it in ...

The uncertainty brought on by difficult experiences triggers fear in our brains. From an evolutionary perspective, this has helped our sp...

Students and executives arrive in my classes and workshops with a desire to improve their communication skills. Without exception everyon...

When I was in college I read a book titled, “Write It Down, Make It Happen.” The book prompted me to begin writing down my goals, and I h...

One of the primary reasons so many people fear public speaking is they are uncertain about how the audience will respond to their message...

During my early childhood I learned the value of offering hospitality to others. When we hosted family from out of town, I helped prepare...

When given the opportunity to present our ideas, we all want to perform well, and most of us have heard public speaking advice that sugge...

About ten years ago I recall meeting a student of mine for lunch on campus. He was standing outside the dining hall and looking at his ph...

When Edwin Budding patented his idea for the lawnmower in 1830, he never imagined his invention would serve as a defining moment for the ...

Young people have a sea of college advice available from friends, family, websites, and “expert” coaches. But conventional advice seems t...

When I meet someone for the first time and they find out I teach management communication courses, one of the most frequent comments I he...

In the last few years more students than ever have asked me some version of the following question: “How do I ask good questions?” They w...

Managing email is a source of frustration for most business leaders. According to a McKinsey report, the average professional spends 28% ...

The people and ideas we surround ourselves with have implications for everyone at all stages of our personal and professional lives.

What do parents and hostage negotiators have in common? It turns out they both use many of the same communication strategies. That was my...

At the beginning of every semester I tend to have a few students who are so nervous when they present that they make me feel nervous. Twi...