Andrew Quagliata

May 2, 20191 min read

Speaking In Ceremonial Situations

A leader’s ability to be authentic and to connect with others plays an increasingly important role in how they are perceived. Leaders...

Apr 17, 20192 min read

A Lesson In Persuasion: Give Up Control To Get What You Want

When I was a kid I liked eating out at restaurants that included a placemat I could draw on while we waited for our food. My favorite...

Mar 3, 20192 min read

How Do You Receive Negative Feedback?

Most of us don’t enjoy receiving negative feedback; it can threaten our identity. We all have stories we tell ourselves about who we are....

Jan 23, 20194 min read

Mehrabian Misrepresented

When I was a freshman in college, I remember reading in my introductory communication textbook that 93% of all meaning is communicated...

Dec 27, 20182 min read

Using the Pomodoro Technique to Beat Procrastination

Learning to write well and speak well requires learning a process - sometimes a process very different than the process we currently...

Sep 29, 20182 min read

Adopting an Entrepreneurial Mindset

What is an entrepreneur? Think about it for a second. Which of the following come to mind? Someone who owns a small-business. Someone...

Jun 9, 20181 min read

Guanxi 關係

“Relationships matter.” This is what my students report when presenting about how to conduct business in China. So, while preparing for a...

Dec 15, 20171 min read

Hospitality workers in the U.S. and Singapore differ in their approaches to communication

Using the theory of message design logic, Rachelle Ng found that individuals from different cultures approach communication differently....

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