When I meet someone for the first time and they find out I teach management communication courses, one of the most frequent comments I...

In the last few years more students than ever have asked me some version of the following question: “How do I ask good questions?” They...

An introduction is an important part of any presentation. The speaker must capture the attention of the audience or risk having audience...

Managing email is a source of frustration for most business leaders. According to a McKinsey report, the average professional spends 28%...

The people and ideas we surround ourselves with have implications for everyone at all stages of our personal and professional lives.

What do parents and hostage negotiators have in common? It turns out they both use many of the same communication strategies. That was my...

At the beginning of every semester I tend to have a few students who are so nervous when they present that they make me feel nervous. Research suggests why this happens. Emotions can be contagious. Researchers have found that anxious mothers can unintentionally pass along their anxiety to their children. And it turns out you don’t even need to be in the same room as another person to transfer emotions. Studies have also shown that social media posts can transmit emotions acro

I took up golf in my early twenties. My step-father purchased a set of clubs for me, took me to his favorite course, and gave me a few...

Leaders motivate the actions of others. Parenting isn’t much different. In both roles we want to give those looking to us for guidance...

A leader’s ability to be authentic and to connect with others plays an increasingly important role in how they are perceived. Leaders...