Students and executives arrive in my classes and workshops with a desire to improve their communication skills. Without exception everyone wants to get bette...

When I was in college I read a book titled, “Write It Down, Make It Happen.” The book prompted me to begin writing down my goals, and I have maintained this ...

One of the primary reasons so many people fear public speaking is they are uncertain about how the audience will respond to their message. This uncertainty l...

During my early childhood I learned the value of offering hospitality to others. When we hosted family from out of town, I helped prepare for “company” by cl...

When given the opportunity to present our ideas, we all want to perform well, and most of us have heard public speaking advice that suggests we ask our audie...

About ten years ago I recall meeting a student of mine for lunch on campus. He was standing outside the dining hall and looking at his phone when I arrived. ...

When Edwin Budding patented his idea for the lawnmower in 1830, he never imagined his invention would serve as a defining moment for the sports industry. The...

Young people have a sea of college advice available from friends, family, websites, and “expert” coaches. But conventional advice seems to drown out some imp...

When I meet someone for the first time and they find out I teach management communication courses, one of the most frequent comments I hear is, “I should tak...

In the last few years more students than ever have asked me some version of the following question: “How do I ask good questions?” They want to know how to a...