Managing email is a source of frustration for most business leaders. According to a McKinsey report, the average professional spends 28%...

The people and ideas we surround ourselves with have implications for everyone at all stages of our personal and professional lives.

What do parents and hostage negotiators have in common? It turns out they both use many of the same communication strategies. That was my...

At the beginning of every semester I tend to have a few students who are so nervous when they present that they make me feel nervous. Research suggests why this happens. Emotions can be contagious. Researchers have found that anxious mothers can unintentionally pass along their anxiety to their children. And it turns out you don’t even need to be in the same room as another person to transfer emotions. Studies have also shown that social media posts can transmit emotions acro

I took up golf in my early twenties. My step-father purchased a set of clubs for me, took me to his favorite course, and gave me a few...

Leaders motivate the actions of others. Parenting isn’t much different. In both roles we want to give those looking to us for guidance...

A leader’s ability to be authentic and to connect with others plays an increasingly important role in how they are perceived. Leaders...

When I was a kid I liked eating out at restaurants that included a placemat I could draw on while we waited for our food. My favorite...

Most of us don’t enjoy receiving negative feedback; it can threaten our identity. We all have stories we tell ourselves about who we are....

When I was a freshman in college, I remember reading in my introductory communication textbook that 93% of all meaning is communicated...