From the pegboard above the stove in my grandmother's kitchen hung utensils, a few small pots, and a metal sign that read: Do unto others as you would have them do unto you. When I was old enough to read those words, I thought if my teachers in school encouraged the Golden Rule and my deeply religious grandmother found it important enough to display in her home, it must be important. The maxim was reinforced in college when I learned that the idea is expressed in many religio

An introduction is an important part of any presentation. The speaker must capture the attention of the audience or risk having audience...

“Relationships matter.” This is what my students report when presenting about how to conduct business in China. So, while preparing for a...

Using the theory of message design logic, Rachelle Ng found that individuals from different cultures approach communication differently....