top of page


The Golden Rule Is Broken
From the pegboard above the stove in my grandmother's kitchen hung utensils, a few small pots, and a metal sign that read: Do unto others...
Andrew Quagliata
Jun 11, 20203 min read


The Power of a Strong Opening: How to Begin Your Presentation with Impact
An introduction is an important part of any presentation. The speaker must capture the attention of the audience or risk having audience...
Andrew Quagliata
Oct 25, 20192 min read


Guanxi 關係
“Relationships matter.” This is what my students report when presenting about how to conduct business in China. So, while preparing for a...
Andrew Quagliata
Jun 9, 20181 min read


Hospitality workers in the U.S. and Singapore differ in their approaches to communication
Using the theory of message design logic, Rachelle Ng found that individuals from different cultures approach communication differently....
Andrew Quagliata
Dec 15, 20171 min read
bottom of page