intercultural communication

The Golden Rule Is Broken

From the pegboard above the stove in my grandmother's kitchen hung utensils, a few small pots, and a metal sign that read: Do unto others...

The Power of a Strong Opening: How to Begin Your Presentation with Impact

An introduction is an important part of any presentation. The speaker must capture the attention of the audience or risk having audience...

Guanxi 關係

“Relationships matter.” This is what my students report when presenting about how to conduct business in China. So, while preparing for a...

Hospitality workers in the U.S. and Singapore differ in their approaches to communication

Using the theory of message design logic, Rachelle Ng found that individuals from different cultures approach communication differently....

ANDREW