A leader’s ability to be authentic and to connect with others plays an increasingly important role in how they are perceived. Leaders...

When I was a kid I liked eating out at restaurants that included a placemat I could draw on while we waited for our food. My favorite...

Most of us don’t enjoy receiving negative feedback; it can threaten our identity. We all have stories we tell ourselves about who we are....

When I was a freshman in college, I remember reading in my introductory communication textbook that 93% of all meaning is communicated...

Learning to write well and speak well requires learning a process - sometimes a process very different than the process we currently employ. When helping my students make the transition from academic to business writing we discuss a variety of writing processes. One of the models suggests procrastination is the first step. I’ve never had a student argue this point, and more often than not, students comment that they have trouble getting started on writing tasks. Neuroscientis

“Relationships matter.” This is what my students report when presenting about how to conduct business in China. So, while preparing for a...

Using the theory of message design logic, Rachelle Ng found that individuals from different cultures approach communication differently....