Open and honest questions create space for people to think, feel, and make sense of their own experience. I learned the value of this approach at home before I ever applied it in a professional setting. For many years, when my wife started to describe a problem, my instinct was to solve it. My attention focused on diagnosing the issue and responding with suggestions, based on the belief that helping meant offering answers. Over time, I realized that much of the time my wife w

“What quality should we continue to develop as we transition from college to our careers?” This question was posed to me a couple years...

During my early childhood I learned the value of offering hospitality to others. When we hosted family from out of town, I helped prepare...

In the last few years more students than ever have asked me some version of the following question: “How do I ask good questions?” They...