The Golden Rule Is Broken
From the pegboard above the stove in my grandmother's kitchen hung utensils, a few small pots, and a metal sign that read: Do unto others...
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Andrew Quagliata
- Feb 18, 2020
- 3 min
Hospitality Inspired Living
During my early childhood I learned the value of offering hospitality to others. When we hosted family from out of town, I helped prepare...
Andrew Quagliata
- Jan 20, 2019
- 4 min
Hospitality Innovation In Europe
Along with 30 of my Cornell University School of Hotel Administration colleagues, I recently visited London to meet with and learn about...
Andrew Quagliata
- Dec 15, 2017
- 1 min
Hospitality workers in the U.S. and Singapore differ in their approaches to communication
Using the theory of message design logic, Rachelle Ng found that individuals from different cultures approach communication differently....
Andrew Quagliata
- Nov 17, 2017
- 1 min
Hospitality Inspired Teaching
My talk to the Wayne-Finger Lakes BOCES School Superintendents was titled, “Hospitality Inspired Teaching.” It's always a pleasure to...
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