From the pegboard above the stove in my grandmother's kitchen hung utensils, a few small pots, and a metal sign that read: Do unto others...

During my early childhood I learned the value of offering hospitality to others. When we hosted family from out of town, I helped prepare...

Along with 30 of my Cornell University School of Hotel Administration colleagues, I recently visited London to meet with and learn about...

Using the theory of message design logic, Rachelle Ng found that individuals from different cultures approach communication differently....

My talk to the Wayne-Finger Lakes BOCES School Superintendents was titled, “Hospitality Inspired Teaching.” It's always a pleasure to...