An agreement is communication that establishes expectations between two or more parties. Most agreements share foundational principles...

Just over a year ago, a former student reached out to me for some advice about a workplace relationship that was causing her stress. I recall Samantha (not her real name) being an excellent student and highly respected by her peers and the faculty. After graduating about three years ago, she went to work for a financial services organization where was quickly promoted and has earned consistent praise from her managers for her strong analytical ability and excellent client man

A team of coworkers was working on a tight deadline to complete an important project. One team member, Kim, consistently seemed to be...

When I was in college, I watched the TV series The West Wing . Characters would get into intense, sometimes heated disagreements about high-stakes issues. Voices were raised. They’d argue over fundamental principles. And then, often in the very next scene, those same people would work together civilly, almost as if nothing relational had been damaged. At the time, I was skeptical. I wondered whether that kind of behavior actually happened in real workplaces, or whether it was

Earlier in my career, I worked with someone who responded to feedback with silence. After I finished sharing my thoughts, there was no visible reaction. No nod. No follow-up question. No verbal acknowledgment. We would simply move on. Over time, I noticed how my mind began assigning meaning to that silence. I had a judgment: This feedback clearly is not valued. I formed an opinion: This person probably does not want coaching at all. I even thoughts to myself: Do you want this

“What quality should we continue to develop as we transition from college to our careers?” This question was posed to me a couple years ago by my undergraduate teaching assistants as we celebrated the end of a great semester and their upcoming graduation. Before I tell you what I said, what would you say? Think about it before you scroll past the image below. Now, if you had to pick from the following list, which of the following qualities would you say is most important? Cri