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Turning Toward Connection: Recognizing and Responding to Bids
Strong relationships grow from small daily interactions. Recognizing and responding to bids strengthens trust, engagement, and leadership.
Andrew Quagliata
Apr 8, 20258 min read


Why Naming Your Emotions Can Improve What You Say
Many communication challenges are not about what we say but how quickly we say it. This post explores how emotion labeling can help professionals slow the moment between feeling and responding so their message reflects intention rather than impulse.
Andrew Quagliata
Jul 2, 20223 min read


Learning Why Some Disagreements Don’t Become Personal
When I was in college, I watched the TV series The West Wing . Characters would get into intense, sometimes heated disagreements about high-stakes issues. Voices were raised. They’d argue over fundamental principles. And then, often in the very next scene, those same people would work together civilly, almost as if nothing relational had been damaged. At the time, I was skeptical. I wondered whether that kind of behavior actually happened in real workplaces, or whether it was
Andrew Quagliata
Apr 21, 20224 min read


Why Checking Your Perception Beats Reading Between the Lines
Earlier in my career, I worked with someone who responded to feedback with silence. After I finished sharing my thoughts, there was no visible reaction. No nod. No follow-up question. No verbal acknowledgment. We would simply move on. Over time, I noticed how my mind began assigning meaning to that silence. I had a judgment: This feedback clearly is not valued. I formed an opinion: This person probably does not want coaching at all. I even thoughts to myself: Do you want this
Andrew Quagliata
Jan 4, 20223 min read
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