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Self-Disclosure: How Much Is Too Much?
You’re at a reception, and you’ve just met someone. You’ve exchanged names and traded the line you always say about what you do. Then comes the pause where the conversation either goes somewhere or it doesn’t. Three things can happen next. You stay on facts. She mentions she’s been at her firm four years. You offer something similar about your own path. The two of you trade biography for a while, pleasant and forgettable, until one of you spots someone across the room. You mo
Andrew Quagliata
30 minutes ago7 min read


Leadership Puts Your Nonverbal Cues Under a Microscope
Early in your career, meetings tend to feel fairly straightforward. You speak, people look at you while you’re talking, and then their attention naturally turns to the next speaker or to whoever is facilitating the conversation. Once your comment is finished, the spotlight moves on. At some point, that changes. As you take on more responsibility, people start watching you even when you are not speaking. While someone else is sharing an idea, eyes drift toward you. When a coll
Andrew Quagliata
Sep 153 min read


How Asking for Consent Can Improve Everyday Communication
My wife and I homeschool our two children. It’s something we love, and our kids seems to love too. We get to design their learning around their interests, explore topics deeply, and create an environment that’s supportive and fun. But we face one recurring challenge. Because homeschooling doesn't follow a traditional schedule, our roles as parents and teachers are constantly shifting. We're always moving between being mom or dad and being the teacher or the coach. Sometimes,
Andrew Quagliata
Aug 154 min read


What to Think When You Catch Yourself Ruminating
Some thoughts arrive unexpectedly. Others return again and again. You revisit the mistake you made. You rethink the conversation that did not sit right with you. You imagine everything that could go wrong tomorrow. The thoughts may begin automatically, but the longer they stay, the more of your attention and energy they consume. Over time, preparing what I think of as a redirection thought has helped me. If you find yourself dwelling on a specific thought repeatedly, you can
Andrew Quagliata
Jul 73 min read


Turning Toward Connection: Recognizing and Responding to Bids
Strong relationships grow from small daily interactions. Recognizing and responding to bids strengthens trust, engagement, and leadership.
Andrew Quagliata
Apr 8, 20258 min read


Why Naming Your Emotions Can Improve What You Say
Many communication challenges are not about what we say but how quickly we say it. This post explores how emotion labeling can help professionals slow the moment between feeling and responding so their message reflects intention rather than impulse.
Andrew Quagliata
Jul 2, 20223 min read


Learning Why Some Disagreements Don’t Become Personal
When I was in college, I watched the TV series The West Wing . Characters would get into intense, sometimes heated disagreements about high-stakes issues. Voices were raised. They’d argue over fundamental principles. And then, often in the very next scene, those same people would work together civilly, almost as if nothing relational had been damaged. At the time, I was skeptical. I wondered whether that kind of behavior actually happened in real workplaces, or whether it was
Andrew Quagliata
Apr 21, 20224 min read


Why Checking Your Perception Beats Reading Between the Lines
Earlier in my career, I worked with someone who responded to feedback with silence. After I finished sharing my thoughts, there was no visible reaction. No nod. No follow-up question. No verbal acknowledgment. We would simply move on. Over time, I noticed how my mind began assigning meaning to that silence. I had a judgment: This feedback clearly is not valued. I formed an opinion: This person probably does not want coaching at all. I even thoughts to myself: Do you want this
Andrew Quagliata
Jan 4, 20223 min read
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