Early in my career, I worked in a department where the office manager kept track of our vacation time. Every month, she’d send out a...

When we face difficult situations, it is common to feel frustrated, overwhelmed, or anxious. In these moments, we sometimes lose control...

How often do you find yourself getting frustrated because of someone else's behavior? We can easily fall into the trap of thinking that...

Most meetings aren't memorable, but I recall attending one where an important topic was on the agenda, and I knew leaders within the...

Much attention is given to how to form relationships; however, have you ever learned how to end one? The Exit Voice Loyalty Neglect Model...

Many of my students secure full time employment at highly respected companies when they graduate. Stable jobs with generous employee...

We experience various levels of tension every day, stemming from personal challenges, work pressures, relationship dynamics, and global...

The people and ideas we surround ourselves with have implications for everyone at all stages of our personal and professional lives.

What do parents and hostage negotiators have in common? It turns out they both use many of the same communication strategies. That was my...

At the beginning of every semester I tend to have a few students who are so nervous when they present that they make me feel nervous. Research suggests why this happens. Emotions can be contagious. Researchers have found that anxious mothers can unintentionally pass along their anxiety to their children. And it turns out you don’t even need to be in the same room as another person to transfer emotions. Studies have also shown that social media posts can transmit emotions acro