persuasion | andrewquagliata

Selective Sharing: Why Less Can Be More In Persuasion

Not too long ago I was at a Cornell event listening to a speaker open his presentation. In an attempt to build his credibility, he shared...

Define the Problem Before Presenting the Solution

We are problem solvers, so when faced with a workplace issue, we are wired to focus on solutions. However, research suggests people are...

A Well-Framed Problem Improves Communication

Clearly defining the problem you want to solve is an important step in the problem solving process. However, individuals and teams often...

The Power of Little Victories in Driving Change

In my first full-time job after I graduated from college, I inherited an event planning process that had been in place for many years....

Don’t Be Fooled

On the first day of my persuasive communication course students are eager to learn how to convince others to see things their way. They...

Listening as a Means of Persuasion

Students and executives arrive in my classes and workshops with a desire to improve their communication skills. Without exception...

Reduce Your Speaking Anxiety By Anticipating Objections

One of the primary reasons so many people fear public speaking is they are uncertain about how the audience will respond to their...

3 Ways That Being a Good Parent is Like Being a Hostage Negotiator

What do parents and hostage negotiators have in common? It turns out they both use many of the same communication strategies. That was my...

Sharing Emotions is a Powerful Way to Communicate

At the beginning of every semester I tend to have a few students who are so nervous when they present that they make me feel nervous....

Developing Good Habits in Others

Leaders motivate the actions of others. Parenting isn’t much different. In both roles we want to give those looking to us for guidance...

A Lesson In Persuasion: Give Up Control To Get What You Want

When I was a kid I liked eating out at restaurants that included a placemat I could draw on while we waited for our food. My favorite...

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