top of page


How Asking for Consent Can Improve Everyday Communication
My wife and I homeschool our two children. It’s something we love, and it’s clear that our kids love it too. We get to design their learning around their interests, explore topics deeply, and create an environment that’s supportive and fun. But we face one recurring challenge. Because homeschooling doesn't follow a traditional schedule, our roles as parents and teachers are constantly shifting. We're always moving between being mom or dad and being the teacher or the coach. S
Andrew Quagliata
8 hours ago3 min read


Don't Let Your Audience Off the Hook
Most presenters close by summarizing and sit down without asking for anything. When you don’t ask your audience to act, you let them off the hook. Here’s why presenters skip the ask, and why a no is worth more than silence.
Andrew Quagliata
Jun 133 min read


Why Power Changes People and What We Can Do About It
Some people become more confident and decisive when they step into leadership roles. Others become louder, less receptive, and harder to reach. Over time, I’ve noticed how power can subtly reshape how people lead and not always for the better.
Andrew Quagliata
Jun 11, 20255 min read


Why You Should Stop Joysticking
From the sidelines of a weekend soccer game, you can often hear the “joysticking” parent or coach—calling out a continuous stream of instructions to the players on the field. “Pass it! Stay wide! Shoot! Get back!” The player glances over nervously. Instead of reacting to the game, they freeze, unsure of their next move because every decision is being dictated. Their goal shifts from playing the game to avoiding mistakes. In the process, they become passive, waiting for instru
Andrew Quagliata
Nov 12, 20244 min read


Leading the Way: The Benefits of Going First
Two seeds were buried side by side in a field. The seeds—Amara and Brio—lay dormant, dreaming of the sky. One day, a gentle rain whispered promises of growth. Amara felt the call of the world above and thought, “It may be time to sprout. But what if the sun is too harsh, or the rain too scarce? What if I emerge too soon?” Fearful, Amara decided to wait. Beside Amara, Brio also heard the rain’s song. Excited, Brio thought, “What wonders await above! Yes, there might be storms
Andrew Quagliata
Jun 10, 20245 min read


The Hard Work Fallacy: When Effort Doesn't Produce Desired Results
In the second year of my MBA program, I applied for a coveted position with the U.S. federal government. After months of rigorous preparation and sacrifices, including missing out on time with family and friends, I faced a full-day interview in Washington, DC. Despite my best efforts, I wasn’t offered the job. The rejection made me wonder: Did I not work hard enough? Such doubts point to the hard work fallacy—a deeply held belief that effort = success. Of course, a variety of
Andrew Quagliata
Aug 11, 20233 min read


How to Facilitate a Team Culture Conversation
Most groups run on unspoken assumptions about how to communicate, give feedback, and handle conflict. A facilitated conversation makes those expectations visible. This is a step-by-step process for helping any group create its own agreements.
Andrew Quagliata
Oct 30, 20227 min read


"If You Don't Have Anything Nice to Say"
I never heard my grandfather say anything bad about anyone. Sometime in college I started to notice that he had a way of finding the positive angle and saying it warmly. The phrase if you don't have anything nice to say, don't say anything at all took on a different meaning for me after that. Interpreted literally, it can sound like a suggestion to avoid conflict or sidestep hard conversations. But the phrase is about how you say things, not whether you say them. Hard convers
Andrew Quagliata
Sep 27, 20223 min read


The Negativity Effect in Feedback and Relationships
Every semester, when course evaluations are released, I feel a mix of anticipation and curiosity. I genuinely enjoy reading them. It is meaningful to see how students describe their experience and what they took away from the course. Those comments remind me why I am an educator. And then something predictable happens. I can read 20 positive comments and feel encouraged by them. But one critical comment will often stick with me far longer than the rest. For a long time, I tho
Andrew Quagliata
Mar 18, 20224 min read


Asking Open and Honest Questions as a Leadership Practice
Open and honest questions create space for people to think, feel, and make sense of their own experience. I learned the value of this approach at home before I ever applied it in a professional setting. For many years, when my wife started to describe a problem, my instinct was to solve it. My attention focused on diagnosing the issue and responding with suggestions, based on the belief that helping meant offering answers. Over time, I realized that much of the time my wife w
Andrew Quagliata
Feb 5, 20225 min read


Why Checking Your Perception Beats Reading Between the Lines
Earlier in my career, I worked with someone who responded to feedback with silence. After I finished sharing my thoughts, there was no visible reaction. No nod. No follow-up question. No verbal acknowledgment. We would simply move on. Over time, I noticed how my mind began assigning meaning to that silence. I had a judgment: This feedback clearly is not valued. I formed an opinion: This person probably does not want coaching at all. I even thoughts to myself: Do you want this
Andrew Quagliata
Jan 4, 20223 min read


Providing Radically Candid Feedback
Most employees prefer to receive fair and accurate constructive feedback from their managers, and employees who do receive regular feedback that is delivered appropriately perform better. However, most managers avoid giving constructive feedback and when they do give feedback they don’t do it well. Too many managers have not been trained to give performance feedback. In fact, if you have been trained, it’s likely you’ve received bad advice. For example, common advice is to us
Andrew Quagliata
Mar 16, 20214 min read


How to Prepare for a Presentation
A few semesters ago, a confident young man sat in the first row of my introductory management communication course. He was a valuable contributor to the class and, like most of my students, he was a motivated high-achiever. However, when it came time to deliver his first graded presentation, he froze. He appeared anxious from the start: the way he walked to the front of the room, his body language as he held index cards in his hands, and the uncertainty in his voice when he b
Andrew Quagliata
Mar 9, 20217 min read


Are You Plateauing?
I took up golf in my early twenties. My step-father purchased a set of clubs for me, took me to his favorite course, and gave me a few pointers. Like most people, I was pretty bad when I started. My drive rarely landed in the fairway and my putting game was weak. However, after a month of regular play, my score dropped considerably. Then I plateaued. I just couldn’t seem to get any better. In the process, I learned an important lesson that applies to many skills: Without the
Andrew Quagliata
Jun 4, 20192 min read


How Do You Receive Negative Feedback?
Most of us don’t enjoy receiving negative feedback; it can threaten our identity. We all have stories we tell ourselves about who we are....
Andrew Quagliata
Mar 2, 20192 min read
bottom of page